Privacy Policy
RCCHEN respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website, place an order, or contact us.
Information We Collect
We may collect the following information:
Name
Email address
Phone number
Shipping address
Billing address
Order information
Payment information
Product inquiry details
Communication records
Website usage information
How We Use Your Information
We use your information to:
Process and fulfill your orders
Arrange shipping and delivery
Respond to your inquiries
Provide customer service
Confirm wholesale or dropshipping requests
Improve our products and services
Send order updates and important notices
Prevent fraud and protect website security
Payment Information
Payment information is processed through secure third-party payment providers. RCCHEN does not directly store your full payment card information.
Sharing of Information
We may share necessary information with trusted service providers, including payment processors, shipping companies, logistics partners, and website service providers, only when required to complete your order or provide our services.
We do not sell your personal information.
International Orders
As we serve international customers, your information may be processed or transferred across different countries for order fulfillment, shipping, customs clearance, customer support, and related services.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyze website performance, and support store functions.
You may choose to disable cookies through your browser settings, but some website functions may not work properly.
Data Protection
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Email:
534015435@qq.com