FAQ

FAQ

1. What does RCCHEN sell?

RCCHEN provides RC models, spare parts, upgrades, and accessories, including nitro and electric RC products.

2. Where is RCCHEN based?

RCCHEN is based in Shantou, China, one of the major hubs for RC models, toys, and hobby product manufacturing.

3. Do you support wholesale orders?

Yes. We support wholesale orders for retailers, distributors, online sellers, hobby stores, and business buyers.

4. Do you support dropshipping?

Yes. We support dropshipping cooperation depending on product type, inventory status, shipping destination, and logistics method.

5. Can you help source specific RC products?

Yes. If you are looking for a specific RC model, spare part, upgrade, or accessory, you can contact us with product photos, specifications, or reference links.

6. Do your products include batteries?

Some products may include batteries, while others may be shipped without batteries depending on the product and shipping method. Please check the product details or contact us before ordering.

7. How long does shipping take?

Standard shipping usually takes 7–15 business days after the order has been processed and shipped. Delivery time may vary depending on destination, customs clearance, and logistics conditions.

8. Do I need to pay customs duties or import taxes?

International customers may be responsible for customs duties, VAT, import taxes, or other local charges required by their country.

9. Can I request a wholesale price list?

Yes. Please contact us with your country, business type, interested product categories, and estimated order quantity.

10. How can I contact RCCHEN?

You can contact us by email:

534015435@qq.com